I purchased a laptop from Dell on Nov 27th 2020. FedEx Delivered the laptop to the wrong address so I never got it. I contact Dell and I was told to file a police report stating the laptop was stolen from my porch. I told Dell that would be a lie and false report and I refuse to do that, with that said Dell refuse to do anything for me at this point My $431.00 is lost. Decided to seek help with my credit card company by sending evidence of communication with Dell and video from my home surveillance showing time and day of supposed delivery.
