I bought a Dell Inspiron 15 5000 a little over a year ago. About two weeks ago, I noticed that there was a cracking sound as I opened the laptop. That sound was caused by two fasteners that became disengaged from the monitor side panel. What a piece of junk. I contacted their "customer service" and since I did not have a warranty, I could not be helped. My advice is do not waste your money on such a shoddy laptop. You will regret it!
