I am using Dell for the last 15 years and this will be the last time purchasing their product. Very poor quality serviced, they just wasted my 3 hours time with my new purchased laptop on how to renew the McAfee and at the end they said here's the McAfee phone # contact them. These hired people in India hang-up the phone 3 times on purpose since they din't know how to do a simple basic thing. It's a shame for Dell with such low quality service!!!!!!!