Purchased a dell back in march 2020. Noticed the speaker didnt work for zoom (zoom is used for many things in this pandemic) in September. Have been in contact with technical support. Had someone come to my house, on the phone for hours, and had it shipped for repair. Its January 2021. Issue not resolved. They wont give me a refund/exchange because its out of 30 days from purchase. Customer service and technical support were BAD. Even spoke with the supervisor who said the best he could do was send someone to my house again for repair then hung up on me. HORRIBLE EXPERIENCE with dell
