Purchased product online. Not delivered on date promised. Their system reported as if delivered. I called the customer service who told me they have delivered the product over and over. They waiting time is ridiculous. No real effort to help. They probably delivered the product to wrong address. They ask me to report to police or ask for my neighbours. Which is not actually deliverd. I called at another time and this time I was offered for refund. I agreed for the refund but told to wait for 10 to 15 days. Really disappointing
