I ordered a Dell XPS 15 and got it with issues with the track pad not working. After calling and not getting much help I sent it back to get the XPS 17 because it was built different. when I got it I found it had sound issues with the left side and it would stop working. after calling them and not getting help 4 times I decided to sent this one back and get a Razer 15. Dell has disappointed me so bad i will never buy anther one from them again. fyi Razer 15 way better no issues