I will never do business with Dell ever again. The customer service is beyond horrible, the sheer lack of professionalism and interest by all of the phone reps is mind blowing. Not to mention there is no US based customer service, everything is outsourced overseas.I order a desktop that took almost a month to arrive and out of the box it was defective. I called customer service only to be hung up on 3 times before I finally decided that it isn't worth the hassle and I will just return it.I was given an email confirmation that the return pickup was scheduled with tracking numbers only to find out that FedEx has no record of this information at all. I guess Dell reps just pull numbers out of their butts after leaving you on eternal hold.I called about it again today to be told that I need to drop them off at FedEx, yeah that ain't happening.
