dell

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I bought a new PC with a dual SSD/HD…

I bought a new PC with a dual SSD/HD setup. It didn't work properly, and they told me I'd have to pay them to fix it, even though it was an issue out of the box. I will never purchase another PC from this company! It cost me $200 to fix it through a local IT company. I just contacted the company again, and they maintain that it was my responsibility to fix the PC. Completely unacceptable!

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Date of experience: Jan 19, 2021