dell

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Wish I had seen theses reviews first

Wish I had seen theses reviews first. Bought computer in July within 2 weeks screen died sent in for repair was told they couldn't repair it because they couldn't get parts. They sent a refurbished computer toe over 2 months later. Now harassing me to return my original computer which they still have because they were supposed to repair it!! Now claiming I owe them computer and they are cutting off my warranty. Spent over an hour on phone being transferred numerous times only to be "disconnected" please do not buy from this company!!!!

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Date of experience: Oct 19, 2021