If I could rate less I would. Dell used to be a fabulous brand. I defected to Apple then decided to go back BIG MISTAKE. I will spare all the boring details and say the following - no-one will help you with your problem, no/one will take ownership of the problem, if you ring customer support to go through the problem for the x time they will cut you off and quite frankly they don’t give a cr*p, they just say blah blah we empathise, we understand your frustration blah blah and nothing - literally if you have a problem you are doomed - if only I had looked at the reviews !
