dell

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Rot has taken hold at this company

Rot has taken hold at this company. Ordered a new PC from Dell. Received it but after a few days it stopped functioning. Requested a replacement and Dell agreed so I shipped the faulty PC back. Received the same PC back and it was not fixed. Requested a return and refund within three days of receiving the "new" PC. Dell denied the request stating that it had been more than 30-days since the original order was shipped. They do not care that I paid them thousands and I have received literal junk. Disputing the charge through my credit card company. Very sad.

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Date of experience: Feb 03, 2022