Dell laptops are the worst and never worth the money... They have the best customer service, however; I had no other chance than to talk here about my horrible Dell experience since 2021. Briefly, I bought an Inspiron in October 2021 as my old Mac was obsolete. Then in 1 month of course after the return warranty ends the Caps Lock began to be dysfunctional (the light keeps on and doesn't turn off until you restart the PC). I had 2 keyboard changes and then the screen went dysfunctional... The people from customer service were helpful and took the laptop back and refunded me... I had to get a new one and unfortunately, upon lame friend advice, I got XPS which was said to be the best... I got it without any discount and paid almost double what I paid in October 2021. I received the laptop end of March 2022 and again the same issue began 4 weeks later again 3 keyboard replacements then the motherboard then finally took it and sent me A REFURBISHED ONE... that again now in less than a month had the same dysfunctional... Interestingly enough I got my nephew a gaming DELL 15 laptop that had the same DYSFUNCTION... SO PEOPLE DON'T GET DELL EVER AGAIN. I wish I got to find a good Laptop anywhere away from this LAME DELL. I have email proof for all this by the way and receipts.
