I was ready for a new laptop so I did a quick credit check on your loan app. You assured me there was no hit to my credit for that check. It came back approved. I then took a couple of weeks to choose a model, and once done, I went back and did the quick check again, to be absolutely sure everything would go through. Again, you said I was approved. I then formally submitted a credit app (within minutes). My credit score then was 745. You declined a $2000 purchase. Consequently, I lost 11 points on my credit. A week later I received a letter explaining the reason for the decline. You said it was because you "couldn't verify my info". BS. I have credit cards and loan accounts all over the country. All of THEM are able to access my information and they do it often! But not Dell. You can't even get that right. I've bought Dell for maybe 23 years. Never again. You are too stupid to get my money, even when I throw it at you. You are just too d@mned stupid. Now my rating has dropped and it will take a year to regain that 745. Screw you people. You're morons. I'll post this on Trustpilot and you can go suck eggs.
