They are the worst company I have ever experienced. Just trying to get hold of them is a nightmare and then trying to get your money back after a return or cancellation is horrifying and will take you days of going around in circles on there website. Even when you get someone to call or have the number it's become worse as they said they cannot process the refund until an internal process happens and I didn't even have the product they did. Just do yourself a favour and leave dell products alone. Worst company I've dealt with.