If I could award negative stars I would. I purchased a battery on the Dell.com website and naturally it is the wrong battery. Sent it back the same day. They have had my battery since Dec 2 and still have no refunded my money. I have spoken to 4 different people at their outsourced CS dept, who tell me it takes up to 12 business days for a credit...It has been 23. I will NEVER buy anything from this company again. Sent an email to Michael Dell, this company s a joke.
