dell

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Bought a speaker on dell.com price to high

I purchased an item from Dell.com, only to find it priced lower on other websites. When I reached out for a price match, Dell refused. The only option was to return the product, but they charged a 15% restocking fee, which I find unacceptable. Many other retailers offer price matching or more reasonable return policies. Disappointed with the experience and will think twice before purchasing from Dell again.

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Date of experience: Feb 02, 2025