Absolutely awfulI bought a laptop online and the screen didn't work. I emailed, called multiple times and then got told I was unable to send it back. I was not allowed a refund as it was a business purchase! I had it for 2 weeks and the screen never worked. The customer service is terrible. It took the call centre 30 minutes to take my name, email address and phone number. They have a call centre in India and the back ground noise is very loud and it is impossible to hear what is being asked. I will never buy a Dell laptop again... I am stuck with a laptop they are refusing to refund with a black/blank screen..
