dell

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Had 4 hardware failures in under 2…

XPS 15 9530 - had 4 hardware failures in under 2 years. All were fixed under the extended warranty, but when it expired, Dell said the only solution was to buy another one. They ignored my follow-up emails. Not what I expected from a premium laptop. I ended up buying a new laptop.

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Date of experience: Feb 27, 2025