Dell's customer service is the absolute worst. I ordered a monitor and it has terrible back light bleed. My initial customer care request online was closed without receiving help from them. I then contacted them via phone and asked to return or exchange it. They kept routing me to different departments. I spent several hours on the phone with them, sending pictures back and jumping through hoops, and in the end they refused warranty service and claimed the monitor was "working as intended". Despite the fact that the lower left and right corners are extremely too bright, and it's not fixable. Each representative that I talked to was difficult to understand and communicate with. And I was disconnected multiple times. Each time I called back, I had to start all over explaining what was wrong.
