bought a 2016 BMW R1200GS from The Big Eazy Customs and after 1400km the bike broke down. This was in November. It is now June 2025 and I still don't have my motorbike back. At first I gave Johann Claassen the benefit of doubt and allowed sufficient time to repair this motorcycle. I have however come to the conclusion that he is fabricating stories to delay I don't know what and every week it's a new almost done just finishing off story. I then was made aware of his history, and it was shocking to learn that many consumers have been down this path.I can no longer in good faith believe anything he says and will be filing a complaint with the Ombudsman. I am also seeking legal advice and will use whichever route to find a resolve. I should have listened to advice from other bikers but fool me twice...enough is enough.
