This is not normal for me to right a bad review as a company owner but it has really disappointed me and come to this. My work has dried up as it is Christmas and a couple off unexpected bills coming through, so i decided to take a little money out off my crypto.com app that i been raving about and getting other people on it to invest in crypto as well.. so i dont wont to tell them that there customer service is not contactable or dont get back to you? and when you really need to get money out you cant!! i been with you for over 3yrs now and regularly investing i am so dispionted with the treatment that you have giving me i really dont want to upset anyone over Christmas and really want to relax cause i should be able to relax and take some money out as i have never done this before...3yrs.. my state off mind and mental heath is not good over this.. i would be happy yo change the review if you sort out my is issue.1. i damaged my phone one day and had to get a new one. loaded everything back up as usual.2. just learned that i dont know what authenticator app i used before, so you have asked me to get in contact to you to revoke my 2fa to sort this out please get back in contact to me...please me and get in touch with meThankyou crypto.com the issues that i had have now all been sorted and that I can get money out md they worked wonders in the end so I am going to change my review