Worst customer service I’ve ever experienced. Before leaving Denmark in March 2023, I contacted crypto to ask for advice on transferring my CRO from Denmark to Australia.I was told to open a new in Australia and was assured that the staff would assist me in transferring the funds from my Danish account to the new Australian account.By October 5, 2023, I had moved to Australia, opened the new Crypto account, and contacted Customer Service to proceed with the transfer.Since then, I have provided all the required identification and documents, followed every instruction carefully, and complied with their requests. However, despite repeated promises from Crypc no action has been taken.I feel completely stuck and have lost all trust. resolve this issue. All I want is my crypto back ! Does anyone know how to reach a specialized department or team with genuinely help?I’ve finally lodged a formal complaint with Australian Financial Complaints Authority (AFCA) and suddenly support staff sent me a small portion of my crypto coins but they kept the lions share
