So reading amongst the other reviews I feel I should give my experience. I deposited a princely £50 a few months ago. It didn't do anything so I thought I'll close my account and get the money back. Oh contraire. 'You have to have a Fiat balance of £75' Ok says I, I shall add £25 to my Fiat wallet. As with other reviewers it disappeared into the ether. I complained and it got refunded to my account. I told Crypto.com I want to close my account, nothing. I told Crypto.com I wanted to complain, nothing. I have told Crypto.com I will be complaining to the Financial Conduct Authority in the UK, nothing. An update. After complaining multiple times Crypto.com did get back to me refunded my money and closed my account. Why it has to take so long to do this is beyond me.