crypto

1.3
1.3 from 6.3K Reviews and Ratings
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I've been trying to get in touch with…

I've been trying to get in touch with support for over a week now. I need to be re-verified to reset my 2FA to transfer funds and upon submitting my proof of ID I received a message to contact support. I've re-tried this process several times and I'm now completely disappointed at the lack of response and help. I need to get this sorted ASAP. I'll likely stop using this app as soon as I can. Customers need transactions to be fluid and also need support to be on hand. This is unacceptable and disappointing. I've always enjoyed using this app but after a week of being left high and dry - this is a complete no-no going forward for me.

1
Date of experience: Jan 03, 2024