I cannot finish an episode without getting a “oops something went wrong” error multiple times. I also have to constantly refresh the app to finish an episode which is extremely annoying. I used to pay for their service but I recently downgraded to free membership because I was essentially paying for a streaming service that does not work. I went on to their forum on their website and noticed that there were the same issues I was experiencing that was happening since 2018. Two years of unfixed bugs with which what seemed to be no care or concern for their consumers on Crunchyroll’s part. I don’t mind the ads, but every time you refresh the app you are subject to rewatching ads after the app crashes. Definitely not the ideal situation.