Absolutely awful company. Ordered and paid for my crocs and after not hearing anything for a week(bearing in mind their website states delivery within 4-5 days to UK!!) I contacted them via live chat for an update. The lady on live chat told me that the crocs I ordered were no longer in stock so would issue me with a refund that could take a further 7-10 days. I just wonder how long they would have left me thinking they may be on the way if I hadn't have contacted them. Ordered a different pair from Footlocker and they will be here next day delivery, cheaper too.
