crocs

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Crocs cannot fulfill their orders. Buyer beware.

I placed my order with crocs in November. Posted ship time was 3-5 days. At the time of writing this myself and thousands of others are left waiting for our orders.Buyer beware, their cancellation policy is a scam. Orders cannot be cancelled until after they have shipped, at which point you will need to pay return postage.I am left with my money being tied up on an order i dont know if ill receive. I now cannot go buy other shoes as I could end up with duplicates in a month or two from now when or if they finally ship.Avoid buying from their site at all costs. Despite being unable to fill orders i have received multiple texts and emails trying to get me to buy more from them. Unbelievably horrible customer service and fulfillment process. Will never purchase from crocs.com again and im not sure if i will continue to support the brand as a whole.

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Date of experience: Dec 08, 2022