Wish I’d checked the reviews on here before ordering. Can’t believe such a big name has such poor service. I ordered on the 27th of Nov, hadnt heard anything for 2 weeks. Contacted them via chat, to be told my order was “being processed” and would be dispatched soon. This morning, less than 24hrs later I received an email saying my order had been cancelled, with no explanation. I thought perhaps they had run out of stock of the item but it is still available to buy (full price).