Had to return pair that was way to big,after all information was entered I was told to print a shipping label,when I dont have a printer so went to the most useless chat line to cancel pickup return for 9.00,totally played or was dumb and could not comprehend or let us cancel,what a scam company,chat told us if we were to return to nearest store it was at their discretion,runaround,runaround,runaround,buy anywhere else but here,my daughter has been on the phone for 1 hr now to try to iron out,what a joke,NEVER AGAIN,DONT DO IT,well to redeem themselves my daughter did get ahold of a very helpful representative ,that totally took care of the our problem in a very courteous manner,crocs you need more reps like this ty
