crocs

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Worst customer experience I have EVER…

Worst customer experience I have EVER had, their customer service is non existent. I had no idea how bad it could be, but going by the other reviews its real bad.They do not have a cancellation process (unless you're that lucky one), so you have to wait to receive the order which hasnt yet been processed, then return the order and wait 3 weeks for your refund. I was even advised to order the correct pair while all of the above process was being done - couldnt make this up!Oh and the manager will contact you back (email) when they are ready, which is never - ridiculous Do yourself a favour and just avoid!

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Date of experience: Jul 25, 2023