AWFUL AWFUL AWFUL CUSTOMER SERVICE!!!I placed an order for next day delivery. Which did not happen. I contacted customer service to request reimbursement of this fee. Originally not to cancel order but to just ask for a refund for a service not rendered.After providing proof of crocs confirmation of order with their order # - the agent Jake T. stated I was providing wrong order # after proof provided directly from Crocs, then stated it wasn't Crocs fault if I ordered the wrong item - again after providing proof of confirmation from Crocs themselves. I then asked to cancel this order and I was refused!!! Not only is their Customer Service awful but not so bright either!
