If I could give Zero I would. I ordered from crocs.com about the beginning of December for a Christmas gift that I was giving at a Christmas party and the package needed to be there on time. the website said my order would be there in 5-7business days. So I place the order and it took them over 7days to process within this time I’m getting absolutely no communication and I was about to call customer service when they confirmed through an email that my package was shipped. Great! They said the package would be there in 4days from that day. Great it’ll be there on time. But it took them 5 days to even get the package to UPS once they printed the label and said it was “shipped” and once the package was at UPS it was gonna take another 4 days to ship. And there was ZERO communication on either part Crocs or UPS and I even signed up for all of the shipment notifications. The only communication I had was a miscommunication where they said it was going to be there the next day and 24 hours later no package so I checked the tracking website and it said it would be another 3 days. By this point I’m Livid. And still no package. Do not order from crocs when you have to have an order sent on time. And do not order from crocs around Christmas they don’t know what they’re doing. And if you do, expect to have no communication or be told misinformation. This is the only time I will be ordering from crocks EVER!
