I signed up for a free Cousera program to qualify to join a volunteer organization. After the first two parts of the course, a request for payment popped up on the screen. When I contacted Coursea about this they said that I have to contact my organization. The organization said to contact Coursera. I then asked Coursera "customer service" to directly to resolve the problem with the organization. Cousera REFUSED!. The responses from Coursera appear to be AI generated. After spending hours on the the course and correspondence with Coursera, it is very disappointing to have no way to resolve their problem. AVOID COURSERA.