They have no phone number to call. I cancelled my subscription the same day they charged me. I had to do an "online chat" explaining I hadn't used the service in over a month (paid last month for nothing). My mother fell and broke her hip, I've been busy taking care of her and spending more money to help her, so I can't afford to be charged again. The "chat" person was extremely rude. I asked to speak to a supervisor and was told one would email me.Beware, this is a total ripoff!!!