CONSUMER REPORTS:I joined CR to research a particular product (robot window cleaners). Their search "results" weren't anything remotely related to 'robot window cleaners', so I tried to contact them (within their normal business hours, which, by the way, were different depending upon which Consumer Reports page on which I landed [!] by phone (got a busy signal) and by chat. "Contact Us by Chat" instructions were very clear; however, none of the "Contact Us by Chat" links were clickable.NEVER AGAIN.There are now several other "CR"-type websites that are better, and—more importantly—available for support questions.It's rare that I take the time to compose reviews; however, this case warranted my efforts. Hope it helps others.
