consumerreports

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quite simply the WORST out there

quite simply the WORST out there. i remember when this company USED to be the BEST when it came to reviews. Today it is a shell of its former self. I had a membership for literally 1 hour, tried to find something and found there wasn't a single review for the product i was looking for.i asked for a refund (they state before you buy, you can cancel AT ANY TIME) they just forgot to tell you they will NOT give you a full refund, even if you had it for an hour.tried to contact CS, good luck with that. NO ONE there. What a company. I've disputed the charge with AMEX and they told me there are PLENTY of folks they try to roll for a month's worth of membership.how embarrassing to be this company. i can only imagine what it's like to work there (shuddddddder).

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Date of experience: Oct 03, 2024