I was apparently set up for auto renew which I was unaware. I received an email that renewal was coming up. I replied to cancel my membership. I was charged $39 anyway! I spoke with customer support and they would only refund $29. They were charging me $10 for 3 days which I never used. I haven't accesed their site even in a year. Customer service was rude, talking over what I was trying to say. Made me wait on hold for 20 minutes to speak with a supervisor. Still no help. I feel so ripped off. Kept hearing from them how they were a non profit. So that gives them the right to steal my money?
