coinbase

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Have been trying to update account for

Have been trying to update account foralmost a month. Have new phone but keeps verifying old phone number and texting stranger who I believe is now calling me and asking me how much money I have in all my accounts. Coinbase won't help. Have confirmed with ID several times. They need actual customer service people and allow you to make updates without sending comprising texts to strangers. Very uncomfortable.

1
Date of experience: Jan 24, 2025