I am writing to warn others regarding a failed cryptocurrency transfer to my Coinbase wallet. I attempted to send cryptocurrency to my Coinbase account, unaware that Coinbase only supports Ethereum network deposits for the currency in question. Coinbase failed to provide a clear warning about this limitation before the transfer was initiated, resulting in my funds being effectively lost.Upon investigation, I was informed that the transaction was successful on the blockchain, but the funds have not appeared in my Coinbase wallet. Furthermore, Coinbase support has stated that my funds will only be credited if Coinbase decides to support the network in the future.Coinbase did not provide an adequate warning before the transfer that deposits must be made exclusively on the Ethereum network. Other exchanges provide explicit warnings or prevent unsupported transactions from occurring.Unlike traditional banking errors, cryptocurrency transfers cannot be reversed by the sender. This places the entire burden on the user, even when Coinbase could have implemented simple preventative measures.Consumer Protection Concern: If Coinbase does not intend to support certain currencies, there should be a mechanism in place for users to retrieve mistakenly sent funds.I respectfully request the following actions from Coinbase:Coinbase should provide a way to recover or credit my account.If Coinbase intends to support Polygon-based USDT in the future, it should provide a timeline and a way to ensure funds are not permanently lost.Coinbase should clearly display warnings to users when attempting to deposit unsupported assets to prevent similar issues in the future.
