Unfortunately, our experience with the Bookly Pro plugin purchased from CodeCanyon was completely frustrating. Despite our efforts to configure it, we found the setup process to be overly complex and challenging. When we sought a refund due to our inability to use the plugin effectively, we were disappointed to learn that refunds were not provided, citing our download of the product. However, we believe that trying out the product is necessary to determine its usefulness, and we hope that our feedback will prompt improvements in user experience and customer service we expect a full refund.