I contacted Code Canyon Support to report a plugin that has not been updated for almost two years and is not compatible with the latest version of WordPress. I also mentioned the plugin author is not providing support for paying customers either. This condition has set back our business. Their response? They brushed me off. They did not show any interest in contacting the plugin developer for a resolution -- including temporary removal of the plugin until it's updated. My recommendation: STAY AWAY FROM CODE CANYON. CODE CANYON IS IN CAHOOTS WITH PLUGIN DEVELOPERS. Purchase your plugin from other sources or directly from the developer. If the developer sends you to Code Canyon, look for another suitable plugin. Also, before you purchase any plugin, ask the developer to provide you with their latest changelog and links to their plugin's social media website(s). These two items will confirm if the plugin is active and updated regularly to address bugs, compatibility with WordPress and PHP, and other issues.
