We did a factory reset on our system. When I restarted it, I had to enter an activation code ... which we don't have. I tried to get one through the tech support phone number, but it tells me to use the Call Me feature from the terminal to get this support. Catch 22: I can't turn on the terminal to access the Call Me button because I don't have the activation code. In five back-and-forth emails, I am repeatedly told to call the tech support number, despite my clear explanation that I cannot use that number. My system has effectively been bricked.