Anthropic Claude: Deceptive Pricing and Unresponsive Customer Support⭐ 1/5 Stars - Extremely Disappointed Professional UserThe Broken Promise of AI AssistanceAs a professional developer who invested in a Pro account, I've encountered a catastrophic failure in Anthropic's service that renders their product practically useless. Here's a detailed account of my experience:Critical Issues:Arbitrary Usage Limits: Despite having a Pro account, I was abruptly cut off from service after minimal interactionsNon-Existent Customer Support: Attempts to resolve issues through email, support tickets, and social media have been met with automated bot responsesToken Consumption Inconsistency: Usage limits seem random and unpredictable, with no transparent explanationMy Specific Experience:I was working on a Swift development project, requiring minimal code consultation. Suddenly, I was hit with a usage limit that makes absolutely no sense given:The small amount of code processedPrevious sessions with much more extensive interactionsThe fact that I'm a paid Pro account holderCommunication Nightmare:2+ hours spent trying to get human supportOnly receiving automated, unhelpful responsesNo clear explanation of usage restrictionsRecommendation:AVOID AT ALL COSTS. This is not a professional AI assistant - it's a broken service that takes your money and provides nothing in return.Final Verdict:Save your money and professional time. Anthropic's Claude is unreliable, frustrating, and fails at its most basic promise of AI assistance.Pros:NoneCons:Arbitrary usage limitsNo real customer supportUnreliable serviceMisleading pricing modelProceed with extreme caution.
