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Extremely disappointed with their…

Extremely disappointed with their service. 8061 Dani Dr. Fort Myers FL.I had gone into the store and always order the same thing, chicken burrito bowl, double everything. I was on my phone not paying attention, so I paid for it and when I got home I noticed that it was single everything but the code they write which is the first letter of the ingredient with a circle and I paid for double. I contacted them and spoke with the mgr, she was super nice and said to come in and she would provide me the same order at no charge. I was happy so the next day I went back to order my item and explained to the employee what she said, and I asked for her so I could thank her personally. She gave me a weird look, and she said why is everything double and I told her that’s what I said when we spoke, she asked for my receipt and I said I don’t have it, and I asked why and she replied “to make sure you’re telling the truth “. Wow, now I’m being called a liar. She was very abrupt. So I told her to forget it and I went ahead and just paid for it, a complete 360 from what she said earlier. I was never so humiliated in front of the staff and customers. Horrible experience, will never return

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Date of experience: Mar 19, 2021