I have gone to this restaurant several times, and have always had a good experience. Their team is nice and their food is just as good as Taco Bells, actually better. At Taco Bell, you will pay cheap and get a cracked taco or cheese in your burrito when you asked for none (That's happened to us). At Chipotle, that doesn't happen because you can see what they're actively putting on your food, so you can quickly correct mistakes before big damage is done (although no mistakes have been made for me yet).