I honestly stopped going a year ago after completely giving up on everything there. I got somewhat triggered by reading the recent news that stated that chipotle now “requires” their staff to smile at you. If chipotle’s leadership thinks that’s what’ll fix them then they have no idea how to run a successful business. Your staff needs proper training for consistency and how to serve food. Fix this first before telling them to smile. My family, friends, and I will prob never go to a chipotle again. And it sucks. It used to be so good.
