love the product, but I canceled my chat GPT plus last year, and they still charged me for months, tried to contact support and I just get sent in circles, I get told to use the help icon and send a message but they are pre-written messages that we can only select and not change, and there is nothing about billing or requesting a refund like their help pages suggest we type into the chat. These guys know what they are doing and have deliberately made it impossible to contact them. beware about purchasing a premium service from there. I would recommend someone else.
