How can a company have such a bad platform to access. I used the free version with ease, but as soon as you pay for a subscription you go into a dark hole. Can't log in, keeps putting you into the free version which then limits the amount of asks, no chat support, they might reply in two days. Can someone say Terrible! Just wasted $120.00. Do not use this platform. So many to choose from any suggestions on another with useful support?