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Rude customer service and not helpful at all

Called the recon line and was hoping they reconsider my credit application and the lady I talked to was super rude - not helpful at all. I wanted to get more details on why I was denied because I have great credit and she just kept repeating the same stuff I received from the denial letter. Her tone was overall condescending as soon as she got on the line.

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Date of experience: Mar 05, 2024