1. I opened a business account with this bank. At the beginning when my deposited check was on hold for long time, I got told this is because my account is new and after that the deposit checks will be clear very fast. Now after more than a year still I have same problem. I deposited 2 checks one of them is personal check from my costumer and the other one is a cashier check from another bank and they hold the checks for about 10 days. I called customer service and they said the issuer bank must clear the checks but the money is already deducted from my customer account. They Also told me this is because these are the first time that I get a check from these customers. It is stupid explain because as a business owner, it is rarely to got check from each customer more than once.2. Months ago, I deposited a check from a customer that didn't have found in their account, and the chase hold same amount from my account and so my other payment didn't processed even though there was sufficient balance in my account. for example I had 8K in the account and deposit a check for 6K, that money didn't come to my account and it is acceptable but this bank hold another 6K from my account because of that check and my balance came to 2K and my payment didn't process and so I had to pay penalty for the other payment that I had because of this unusual act. Do not waste your time and your money for the crazy rules of this bank.
